Trail Camera Mall's Return Policy

We offer a 30 day money back guarantee on our products. We will accept returns for all trail cameras purchased from us for 30 days.  Anything past 30 days will fall under the manufacturer's warranty.  The 30 day money back guarantee is only on the cost of the Item.  If you recieved free shipping on the item the refund will less the $16 shipping cost. Sixteen dollars is the standard shipping cost for Medium USPS prioity flat rate box with insurance.  The customers pays for the return shipping as well.  In order to recieve a full refund the items must be returned in their orginial packaging with all contents included.  All returns must have an RMA Number.


Returns & Replacements

If it is necessary to return merchandise for a refund, all merchandise must meet the following conditions:

All returns must have RMA Number or the Return will not be accepted.

  • In order to receive a full refund items must be returned in their original packaging with all contents.
  • Cameras or products must be returned in their original condition.  The camera can not be defaced in any way.  This completely voids the warranty with both Trail Camera Mall and the specific manufacturer.
  • Items returned without original packaging are subject to a 15% restocking fee.
  • Items returned without original contents are subject to a 25% restocking fee.
  • Items returned that was sold including FREE Shipping will be less the shipping cost to and from the customer. USPS shipping cost with insurance cost 16.00.
  • Return shipping charges are the customer's responsibility. We recommend you insure the item when shipping.

 


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